In pursuing the tensions, Kylo Ren would learn that the world is under the same governing power (the UN), with megacities having their own governor to address local interests. Governor Gill-Jade is the one in power for New Amsterdam. Most tensions are more localized, with some of the different crime organizations that we described in an earlier answer being at odds with one another, as well as some of the corporations.

The only real known faction making any stand against the government is Morningstar, but no one in any of the bars will want to talk about them. Most of the sentiment toward Morningstar is to be cautious and rarely breathe a word about them, as it might come back to bite them. Morningstar's ability to prevail is markedly annoying to the government. If Kylo presses this angle, he'll find that he'll be shut down and he may receive a threat to be booted out of the establishment. They may be running illegal activities, but that doesn't mean they want to be linked to Morningstar in any way, shape, or form.

As for the fire, most of the people in these establishments will remark that it's strange that all the chaos was caused by people who lived there, and wonder if there was any weapon deployed. Otherwise, they'll be irritated that news outlets tried to suggest that anyone from one of the big crime organizations would even dare to do something like that. Why would they try to draw attention to themselves? There will be no information about the nurse.

Finally, the gaming route seems fine!